Organizational Structure and Process Cycle of EQAS
Diagram of relationships between governing bodies and the quality improvement cycle of education at Silesian University of Technology.
RECTOR
Approves the EQAS Manual and exercises overall supervision over the university education quality system.
RECTOR'S PLENIPOTENTIARY FOR EQAS
Coordinates, integrates, monitors, and improves the operation of the system university-wide.
UNIVERSITY COUNCIL FOR EQAS
- supervises the implementation of EQAS objectives
- coordinates pro-quality activities
- evaluates the system's functioning across organizational units
- analyzes the results of annual system reviews
EQAS PLENIPOTENTIARIES IN ORGANIZATIONAL UNITS
- faculties
- institutes
- university-wide units
EQAS COMMITTEES IN ORGANIZATIONAL UNITS
- system implementation
- process monitoring
- audits and reviews
- improvement actions
UNITS SUPPORTING THE EDUCATIONAL PROCESS
- College of Studies
- Doctoral School
- Student Service Center
- other organizational units
EDUCATIONAL PROCESS
Programme design → educational delivery → verification of learning outcomes → evaluation of results
MONITORING AND EVALUATION
- monitoring learning outcomes
- surveys of educational participants
- class observations (peer reviews)
- internal audits
- EQAS reviews
- evaluation of staffing and infrastructure resources
- analysis of stakeholder feedback
RESULTS ANALYSIS
Identification of:
- system strengths
- non-conformities and issues
- risks to the quality of education
- opportunities for further improvement
IMPROVEMENT ACTIONS
- corrections
- corrective actions
- preventive actions
- enhancement of study programmes and educational organization
- updating EQAS documentation
ASSESSMENT OF ACTION EFFECTIVENESS
Verifying results and restarting the monitoring and improvement cycle
⟲ Return to planning and the EQAS cycle
